We believe that professional but most importantly simple, clear and timely communication is the key to good legal representation. That is why from the time of your first appointment to the time of your last appointment, you will deal with one lawyer and one lawyer only. Your file will not be passed around the office and you will not need to re-explain your matter to multiple staff. We understand how frustrating it can be for a client to have to call and explain their situation multiple times to multiple staff. We eliminate that problem completely. You will not have to deal with receptionists or assistants that simply jot down messages to pass onto the lawyer "handling the matter" and later find that you have to re-explain the situation to that lawyer.
Clear & Simple Communication- Not Legalese
We are lawyers who actually like to take the time to make sure that you understand our advice. We do not provide a "leave it to us" type of service. We strive to make sure that you clearly understand your legal position. We do not speak legalese. We speak plain English that you can understand!
Clients Treated With Patience, Kindness, Empathy & Respect
We are here to listen to you and to understand your needs. That requires patience, kindness, empathy and respect. We are not clockwatchers. We take as much time as is necessary to understand your situation and in doing so we communicate to you with kindness, empathy and respect. You are not just another client. You are a client who has entrusted us to assist you. That is what we value and that is why we strive to provide you with the best legal representation that we can.
Grace Law Barristers & Solicitors
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